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Shipping and Returns

At Agere Mirare, we are committed to providing you with the best customer experience possible. We have implemented a free shipping and hassle-free return policy to ensure your satisfaction. We aim to remove any purchasing hindrances, provide convenience, and build brand credibility. Please read the following policy details:

 

Shipping Policy

  1. Free Shipping: We offer free shipping on all orders within the specified delivery areas.

  2. Delivery Time: We strive to process and ship all orders within 5 business days (excluding weekends and holidays) from the date of purchase.

  3. Shipment Tracking: Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment.

 

Return Policy

  1. Hassle-Free Returns: We understand that sometimes you may need to return a product. We have made our return process hassle-free to ensure your convenience.

  2. Eligibility: You may return any unused and undamaged product within 30 days from the date of delivery. Please note that some items may be non-returnable for hygiene reasons, which will be clearly stated on the product page.

  3. Return Procedure:

    1. Initiate Return: To initiate a return, please get in touch with our customer support team via email or phone within the specified return period. Provide your order number and reason for the return.

    2. Return Authorization: Once your return request is approved, we will provide you with a return authorization code and instructions on how to proceed.

    3. Packaging and Shipping: Please ensure the product is securely packaged in its original packaging or an appropriate box to avoid any damage during transit. Use the provided return shipping label to send the product back to us.

    4. Refund Process: Once we receive the returned item and verify its condition, we will initiate the refund process. We will issue the refund to the original payment method used during the purchase. Please allow 30 business days for the refund to be processed and reflected in your account.

 

Please note:

  • Agere Mirare reserves the right to refuse returns if the product is not returned in its original condition, shows signs of misuse, or if the return request is made outside the specified return period.

  • The customer will be responsible for any return shipping costs unless the return is due to a manufacturing defect or shipping error on our part.

 

We believe that our free shipping and hassle-free return policies will provide you with a seamless shopping experience. If you have any further questions or concerns, please don’t hesitate to contact our customer support team, who will be happy to assist you.

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